Professional Services
Every nonprofit is unique, and we know the challenges and concerns that can affect your organization. Our professional services help ensure that your SofTrek solution addresses and meets your specific technology concerns. Our expert team guides and supports you through every step of your project.
Business/System Consulting
Our team works with you to understand your organization's particular business rules and systems. We meet directly with your users to understand how they use systems to perform their jobs. Equipped with this knowledge, we then provide you with feedback on potential improvements - custom or standard.
Direct Marketing Support
We provide support for all aspects of your nonprofit's direct mail and marketing needs. We assist you every step of the way, from mailing selection and segmentation to uploading mailing results. We also work closely with third party vendors to ensure they have exactly what they need to successfully generate your mailings.
Custom Programming
We offer custom programming based on your specific requirements. From custom applications, program triggers, validation routines, customized output, custom forms, web pages or screens, we provide solutions for all of your custom needs.
Implementation
The success of any software implementation relies on planning, coordination, and teamwork. Our skilled experts guide you through every important step of an implementation from hardware suitability assessment and software installation to user training needs assessment.
Integration
Managing, storing, and analyzing information across multiple systems can be challenging. Integrate your systems and applications with our single centralized database to eliminate the hassle of tracking data, coordinating efforts, and maintaining standards across multiple platforms.
Process Documentation
Documenting processes is essential to establishing and maintaining standards that should be followed organization-wide. Our expert team works with you to provide documentation of your processes as well as feedback on potential improvements to help you work more effectively.
Report Development
We understand that each nonprofit has very unique reporting needs. That's why we offer a wide range of custom report solutions. We work with you to gain a full understanding of your specific reporting requirements and then develop and deliver quality custom reports that meet your exact requirements. Custom reports can save you time and money, and will deliver the highest quality reports available.
Contact us to learn more about the professional business services that would benefit your nonprofit's ability to effectively manage your donors and successfully support your mission.